Frequently Asked Questions
Sona Finance is a gold-backed financing platform that allows customers to pledge their gold jewelry in exchange for secure and transparent financing.
No. Your gold remains your property. It is returned to you once the loan is fully repaid.
Gold is evaluated by trained professionals based on weight, purity, and current market rates, using transparent assessment procedures.
Yes. All pledged gold is stored in secure facilities with strict monitoring and documentation processes.
After successful evaluation and approval, funds are disbursed as quickly as possible according to internal processing timelines.
Typically, basic identification and standard application documents are required. Specific requirements may vary depending on loan type.
We encourage customers to communicate with us in advance. Our team may discuss available options according to company policy and agreement terms.
Yes. Early repayment options may be available, subject to the terms of your loan agreement.
Any individual who owns eligible gold jewelry/ornaments/bars/ingots/coins/stones/biscuits etc and meets the basic requirements can apply subject to approval criteria.
Our goal is to provide responsible credit access to individuals, small businesses, and entrepreneurs who may not qualify for traditional loans.
We follow a simple and transparent process to make borrowing easy and convenient for customers.
We provide clear valuation procedures, documented agreements, and structured loan terms so customers understand every step of the process.
Yes. Sona Finance encourages and supports financial access for women, promoting economic empowerment and independence.
Loan amounts depend on the assessed value of the pledged gold and the applicable loan-to-value limits.
Gold-backed financing allows you to access funds without selling your gold, preserving long-term family savings while meeting immediate financial needs.
Default Policy FAQs
If a borrower is unable to repay the loan within the agreed timeline, Sona Finance will follow the terms and conditions outlined in the loan agreement. Customers are encouraged to communicate with us in advance so that possible solutions can be discussed.
No immediate action is taken without following the contractual and regulatory process. Any action regarding pledged gold will be handled strictly according to the signed agreement and applicable laws.
Yes. Customers receive timely reminders regarding upcoming due dates to help them stay informed and avoid delays.
In certain cases, and subject to internal policies, customers may request restructuring or extension options. Such requests are reviewed on a case-by-case basis.
Sona Finance uses:
- Conservative loan-to-value (LTV) ratios
- Clear repayment terms
- Structured monitoring systems
- Transparent customer communication
These measures help promote responsible lending and financial stability.
Accounts that remain overdue beyond the agreed period are managed according to the contractual agreement and company recovery procedures, while maintaining professionalism and compliance with regulations.
Yes. Customers with unresolved defaults may have limited access to future financing, depending on internal assessment and policy guidelines.
All procedures are carried out transparently, ethically, and in accordance with signed agreements. Our objective is to maintain fairness while protecting both the customer’s assets and the institution’s stability.
Still have questions?
Can’t find the answer you’re looking for? Please contact to our friendly support
team at contact@sonafin.pk

MG Financial Services Private Limited